Résumé

Roles

1. Aug 2022 to now

   Senior Software EngineerMedallia · remote, US

   Architecture and delivery of Mindful Feedback, a real time IVR survey platform running millions of surveys a day across enterprise CCaaS integrations. Six production environments including an isolated US only region for data sovereignty, under SOC 2. Mentoring, and a five person external vendor team.

   Medallia acquired Mindful in August 2022. I stayed with the product.

2. Jan 2022 to Aug 2022

   Senior Software Engineer, contractMindful · remote, US

   Core features on the enterprise IVR platform. TDD with PHPUnit and Pest, refactoring a controller heavy monolith into service oriented code, and API performance work.

3. Jun 2021 to Jan 2022

   Engineering Team LeadMEA Mobile · Hamilton, NZ

   Led the backend team on Autopilot Print and Printicular.

4. Aug 2019 to Jun 2021

   Software EngineerMEA Mobile · Hamilton, NZ

   Autopilot Print and Printicular. The FedEx catalogue integration, the Laravel admin panel, and the JSON API behind iOS, Android and web.

5. Jun 2018 to Aug 2019

   SEO Specialist and Software EngineerNetValue · Hamilton, NZ

   Client web apps on a custom Zend based PHP framework, WordPress and SilverStripe. Built the Laravel client portal that automated SEO reporting, pulling SEMrush metrics and parsing inbound report emails onto the right client account.

6. Mar 2016 to Sep 2017

   Co-founderMoviko Creative · Hamilton, NZ

   Ran the agency with two others. Client acquisition, delivery, and the technical execution on Laravel and WordPress builds.

   Overlaps with the Vision College role below. I was tutoring while running the agency.

7. Jan 2017 to Jul 2017

   Web Design and Development TutorVision College NZ · Hamilton, NZ

   Wrote and taught the web development curriculum to classes of twenty or more. Co-wrote an NZQA accredited IT operations course delivered across campuses.

8. Jan 2011 to Jan 2016

   Freelance developerFreelance · remote, NZ

   Web and eCommerce work for clients worldwide. Built and ran a gaming server community of 100 daily players on custom Pawn game modes.

Certifications

• AWS Certified Cloud Practitioner
• AWS Certified Developer

Education

• NZ Diploma in Website Development and Design, Level 6ATC · 2016
• NZ Diploma in Software Engineering and Design, Level 6ATC · 2015
• First year, Bachelor of Media ArtsWintec · 2014
• NZ Certificate in Information Technology, Level 5Wintec · 2013

Tools

Core

PHP · Laravel · MySQL · Postgres · Redis

Front end

React · TypeScript · Vue

Infrastructure

AWS (Elastic Beanstalk, EC2, RDS, S3, Lambda, ElastiCache, CloudFront) · Docker · GitHub Actions

APIs and testing

REST · JSON:API · PHPUnit · Pest

Industries

CX and CCaaS · photo printing retail · real time ordering · agriculture · healthcare

Contact